Logo to multi-product ecosystem
My journey with CloudSEK started 2019, where I was tasked with creating the initial brand identity, including the logo. Over three years, I had the unique opportunity to shape the entire design landscape of the company, from designing product experience for XVigil to a multi-product ecosystem. I was involved in UX, UI Design, Branding, Product Design, and Design System building. I scaled the design shop, built and led the design team from a single designer to a multidisciplinary group aligned with the company's ambitious goals.
From UI Engineer to Product Designer
At CloudSEK, I transitioned from my background as a UI engineer and part-time graphic designer to a full-time Product Designer role. This unique blend of technical implementation experience and creative design thinking proved invaluable - my engineering background helped me understand technical constraints and feasibility, while my graphic design experience gave me a strong foundation in visual communication and user experience principles. This combination allowed me to bridge the gap between design and development teams, creating solutions that were both beautiful and technically sound.
Digital Risk Monitoring Platform, XVigil
The flagship product, XVigil, was at the heart of this transformation. XVigil's core service, Infra Monitor, provides comprehensive digital infrastructure risk protection to clients by continuously scanning and monitoring their web applications, networks, and cloud infrastructure for security vulnerabilities and potential threats.
As a Senior UX Designer, I led the redesign of this critical module, which serves as the primary tool for organizations to proactively identify, track, and remediate security vulnerabilities across their digital assets. The previous version presented significant challenges, including complex navigation, confusing data displays, and a lack of collaboration features, making it difficult for security teams to quickly identify and address threats. Users often spent too much time simply navigating the interface rather than resolving critical security issues.
My process began with in-depth research, including interviews with stakeholders and users, competitive analysis, and a detailed review of the existing system. This revealed that users struggled most with accessing critical information efficiently and tracking issues over time. Based on these insights, I defined clear requirements to streamline navigation, create a consistent information structure, and improve data visualization. Working within 2-week sprint cycles, I presented design iterations to product leadership and engineering teams, incorporating feedback through structured design critiques and sprint reviews.
I then designed a solution that included an intuitive two-level navigation, powerful asset management with advanced filtering, and clear visual indicators for vulnerability severity. The new design also incorporated comprehensive scan details and collaborative issue tracking features, allowing teams to assign, track, and discuss vulnerabilities. Through iterative wireframing and prototyping with user testing, I refined these concepts into a final, user-centered design.
The redesign significantly improved usability, reducing the time to initiate scans and access results by 70%, and increasing user-reported intuitiveness from 32% to 85%. For the business, this translated to a 42% increase in module usage, a 28% reduction in support tickets, and contributed to five major new account wins. This project not only enhanced user satisfaction and team collaboration but also set new UX standards for other XVigil modules, creating a more cohesive product experience.
Building a Scalable Design System
As the company grew, so did the need for a more systematic approach to design. I took on the challenge of creating a comprehensive design system that included a component library, branding guidelines, and a set of design principles. This system not only ensured consistency across all our products but also enabled us to build and iterate on new features at a much faster pace. The design system was built with WCAG 2.1 AA compliance standards, ensuring proper color contrast ratios, keyboard navigation patterns, and semantic HTML structure for screen reader compatibility.